Terms & Conditions

This policy is effective as of November 3, 2026.

Program Description and Use Of Services

BACKWATER ALUMINUM SWFL LLC provides custom aluminum enclosures, including pool, lanai, screen, and front entry enclosures, insulated roof and screen room systems, enclosure renovations, rescreens and screen repairs, and related aluminum work.

SMS Program and Messaging Use Cases

By providing your mobile phone number and opting in through our website form and other communication channels, you consent to receive SMS messages from us. These messages may include appointment confirmations and reminders and follow up on satisfaction with services provided. Consent to receive SMS messages is not a condition of purchase. Message and data rates may apply.

Age Restriction & Opt Out Instructions

You must be 18 or older. You can cancel the SMS service at any time. You may opt out at any time by replying STOP to any message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to (941) 273-0786.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Privacy Policy

For privacy-related inquiries, please refer to our privacy policy: Privacy Policy.

Website Use

By accessing or using our website located at backwateraluminum.com (the “Website”), you agree to comply with and be bound by these Terms & Conditions.

Please review these Terms carefully. If you do not agree with any of these terms, please do not use our Website.

Use of Services

By scheduling services with us, you agree to our terms, which include our payment and cancellation policies. We reserve the right to refuse service to anyone for any reason at any time.

Payment Terms

Payments for services are due upon completion unless otherwise agreed upon in writing. Failure to make timely payments may result in service interruptions or legal actions.

Cancellation Policy

If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance.

User Information

When you provide your contact details to us (such as name, phone number, and address), you agree to allow us to use this information for scheduling and communication purposes regarding your services. For more information on how we protect your data, please refer to our privacy policy.

External Links

Our Website may contain links to external websites or services that are not owned or controlled by BACKWATER ALUMINUM SWFL LLC. We are not responsible for the content, policies, or practices of any external sites.

Intellectual Property Rights

All content on this Website, including text, graphics, logos, and images, is the property of BACKWATER ALUMINUM SWFL LLC and is protected by copyright and other intellectual property laws. You may not use any content from our Website without our prior written permission.

Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a new “Last Updated” date.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services.
Schedule and manage appointments, including strategy consultations.
Respond to your inquiries and communicate with you about our services.
Send you text messages and marketing communications, if you opt in to receive them. You can opt out at any time by replying STOP.

SMS Communication

By providing your phone number, you consent to receive SMS messages from BACKWATER ALUMINUM SWFL LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

We do not provide or distribute your personal information to external parties for marketing purposes. No mobile information will be distributed to external parties for marketing/promotional purposes. Information distribution to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be distributed with any external parties.

Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of BACKWATER ALUMINUM SWFL LLC, our customers, or others.

How We Protect Your Information

We take reasonable measures to protect your personal information through technical and organizational safeguards. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Your Privacy Rights

You have the right to:

Access and Review: Request a copy of the personal information we have about you.

Correction: Request that we correct any inaccurate or incomplete information.

Deletion: Request that we delete your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us using the contact information below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Contact Us

If you have any questions or concerns regarding these terms or wish to exercise your rights, please contact us at:

BACKWATER ALUMINUM SWFL LLC

Phone: (941) 380-9098

Email: backwaterswfl@gmail.com

Terms and conditions